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New Zealand Car Rentals - Terms & Conditions
A2B Car Rentals provide some of the lowest car hire rates in the country, and also offer the option of one way car rental. NZ owned and operated.Here are our rental terms and conditions. (View PDF of our Rental Agreement)
A bond is required for all hires. Please note that a credit card or visa debit card is required to hire with us, and we will need to take an imprint of your card details at the time of pick up for the bond security. Cash is not accepted for the bond. If you are paying for your hire with a credit card, then only an imprint will be taken of your credit card details as security. If you are paying by eftpos or visa debit card, the applicable excess amount for your hire will be held as an authorisation on your card as security, and released at the end of your hire. We do not accept cash for the bond security.
A2B's daily rental rates include comprehensive standard insurance cover with an excess liability of between NZ$2,000 - NZ$3,500 depending on the category of vehicle rented. You can reduce your liability by purchasing and an optional insurance excess reduction to reduce your insurance exess to beween NZ$250 - NZ$350 depending on the category of vehicle rented. A2B does offer Total Protection Cover for an additional daily fee to reduce your insurance excess liability to $0 NIL in the event of an accident. You will find all the fees and excesses on our Quote & Booking page.
Please note all hirers must have a credit card or debit card for the bond security. If you are paying for your hire with a credit card, then only an imprint will be taken of your credit card details as security. If you are paying by eftpos or visa debit card, the applicable excess amount for your hire will be held as an authorisation on your card as security, and released at the end of your hire. We do not accept cash for the bond security.
Bookings cancelled outside of 5 days prior to the scheduled pick up date and time can be cancelled without cancellation fees, and the 10% deposit paid at the time of booking is fully refundable. For bookings cancelled within 5 days prior to the scheduled pick up date and time, or that ‘no show’ for the hire, the 10% deposit is non-refundable.
All drivers should hold a full driver's licence and be over the age of 20. A current acceptable overseas, New Zealand or International licence is required from all intending drivers. At the Manager's discretion, a holder of a licence for less than three years is acceptable but may incur a higher insurance excess.
All our cars are covered 24 hours a day by the AA Roadside Assistance service.
ONE WAY HIRES
One way hire fees apply for rental car hires picking up and returning at different branches. Please check exact rates for your route via our online booking engine, or contact us to get a complete quote including any applicable one way fees for your hire.
All hires are 24 hours duration. Late fees are charged at NZ$10 per hour that the vehicle is late, up to the value of the daily hire cost when an additional full day's hire cost will be charged. Payment is made at the commencement of hire by credit or debit card or cash (please note a credit or debit card is required for the bond security ). After hours returns are by prior arrangement only, and will incur an airport parking /recovery fee. Please contact us if you wish to extend any hire, and we will do our upmost to oblige, subject to availability.
In the event that the hirer cancels or voids the agreement, or returns the vehicle earlier than stated in the rental contract, no refund applies. Vehicle hire charges are non-refundable and non transferable.
Goods and Services Tax (GST) (15%) is included in all daily car hire prices.
In the event that the hirer returns the vehicle with an empty tank of gas, or less than the level it was hired out on, the cost of the petrol plus an administration fee will be charged to the hirers credit card to recover these costs.
CHILD, BOOSTER AND BABY SEATS
Child seats are now compulsory in New Zealand for every child under 5 years of age and may be hired from our branches. Please order at time of reservation stating age of child so the correct size may be booked. Please note we do not hire baby capsules for infants under the age of 6 months. We recommend that you bring your own baby capsule with you when travelling, or alternatively, we recommend Baby Sunshine for baby capsule hire in New Zealand.
* Conditions and charges subject to change at any time without notice.
A2B Car Rentals for the lowest New Zealand car rental rates.